Clearer unit charges
Connect each bill to the relevant unit, occupancy period, tariff and source reading.
Tenants
WaterPesa for tenants
Understand unit-level water charges, see meter evidence, pay faster and raise disputes without long message threads.
Unit billingMove-in/outDisputesReceipts
Answer first
What this means in practice
WaterPesa answer
For tenants, WaterPesa is a transparent account view for a specific unit or service agreement. It separates the resident relationship from the physical connection so move-ins, move-outs and meter swaps do not erase history.
Outcomes
Why this matters
Faster disputes
Raise a structured dispute with the reading, charge and evidence already attached.
Portable history
Keep your customer history separate from the building's permanent meter and connection history.
Capabilities
What the workflow includes
Occupancy-aware billing
Support move-in and move-out dates without rewriting prior account history.
Meter evidence
Show meter serial, installation context and reading lineage when authorized.
Budget alerts
Warn when current use or projected charges exceed a chosen budget threshold.
Service notices
Receive outage, rationing, maintenance and building-specific water notices.
“For every cubic metre entering the system: where did it go, what happened commercially, what action was taken, and what measurable result followed?”WaterPesa product invariant · derived from the connected Notion product specification
FAQ
Questions this page should answer
Can a tenant see another tenant's data?
No. Tenant access should be scoped to the resident's authorized account or unit relationship.
What happens when a meter is replaced?
WaterPesa keeps the connection history and creates a new meter installation record, preserving old readings rather than overwriting them.
Can a tenant dispute a charge?
Yes, where the connected operator enables the dispute workflow. The case can include readings, photos, notes and a resolution trail.
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